Frequently Asked Questions - Web site

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Other Very Useful info

kiss Voicemail

It's easy to set up

• Dial 121 and follow the prompts
• Register your personal security code (Choose 4-10 digits you'll easily remember, but aren't sequential e.g. not 1234, nor repeated numbers e.g. 4444)
• Record your name only for a standard greeting or record a personal greeting of your choice. Select your time zone location setting

How to record a personal greeting

Keep it personal: it's your voice that callers want to hear. Personalise your Voicemail with your own greeting.

• Dial 121
• Press * to go to the main menu
• Select 3 to change your personal preferences
• Press 1 to change your greeting, then follow the prompts

You also have the option of personalising one of our pre-recorded fun greetings

Diverting calls

Divert calls to Voicemail

If you can't answer, don't want to answer calls, or you're in an area without coverage, you can get all calls diverted to Voicemail. If you're On Contract or On Account, you can also divert calls to another mobile or a landline.

Please note Prepay customers can only divert to Voicemail.

• To divert all calls to Voicemail – Dial 1212
• To cancel all calls being diverted – Dial 1213
• To get calls diverted to Voicemail when there's a 'no answer', 'busy' or 'unreachable' signal on your mobile – Dial 1211